Privacy Policy

Introduction

SOS Standing Ovation Surround Sound ("SOS", "we", "us", or "our") respects your privacy. This page explains what we collect when you contact us and how we use it.

Information We Collect

We collect information you voluntarily provide when you:

• Submit a contact form inquiry
• Request a quote or consultation
• Call or email us directly

This may include your name, email, phone, address, and details about your project or service needs.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule consultations and service appointments
• Provide quotes and project estimates
• Communicate about our services
• Improve our website and customer experience

We do not sell, trade, or rent your personal information.

Information Sharing

We share your information only with trusted service providers who help us operate our business (for example, Supabase for processing contact forms), and only as needed to handle your inquiry. We may link to external sites (e.g., Yelp); their policies apply when you visit them.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Retention

We keep inquiry details only as long as needed to communicate with you and maintain basic business records.

Your California Privacy Rights

If you are a California resident, you may request information about how we collect, use, and disclose your personal information, or request deletion. Contact us using the details below.

Contact Us

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.